Reduce downtime with HP Next Business Day Exchange Service
[1] . Get high-quality remote support and, if needed, receive a replacement device the next business day, including shipping. Return your failed device to HP in prepaid packaging.
| Features
|
| Number of years |
2 year(s) |
| Type of service |
Advanced Exchange |
| Service schedule (hours and days) |
9x5 |
| Response time |
24 hours |
| Supplier Features
|
| Support type |
Exchange |
| Place of service |
Offsite |
| Warranty coverage |
In warranty |
| Cover details |
Standard workdays - 9 hours |
| Duration |
2 years |
| Response time |
Next business day response |
| Service method |
Advanced unit exchange |
| Care Pack type |
Electronic |
| Coverage period |
24 months |
| Warranty type |
S |
| Logistics options |
Courier shipment and defective return |
