Parts and Remote Service is a high-quality remote support and parts service dedicated to authorized HP partners for eligible and covered hardware components. We will ship the replacement parts the next business day
[1] , to the location you specify - even before you return the defective parts to HP.
| Supplier characteristics
|
| Typical support |
Exchange |
| Place of service |
Channel |
| Warranty coverage |
In warranty |
| Cover details |
Standard workdays - 9 hours |
| Duration |
5 years |
| Response time |
Next business day response |
| Service method |
Share exchange |
| Typical Care Pack |
Electronic |
| Coverage period |
60 months |
| Warranty type |
S |
| Logistics options |
Parts shipped next business day |
