Reduce downtime with HP Next Business Day Exchange
[1] . Benefit from high-quality remote support and, if necessary, receive a replacement device the next business day, including shipping costs. Return your broken device to HP in prepaid packaging.
| Features
|
| Number of years |
1 year(s) |
| HP segment |
Professional, Business |
| Supplier characteristics
|
| Typical support |
Exchange |
| Place of service |
Offsite |
| Warranty coverage |
Extended Warranty |
| Cover details |
Regular business days: 9 hours |
| Duration |
1 year |
| Response time |
Next business day response |
| Service method |
Advanced unit exchange |
| Typical Care Pack |
Electronic |
| Coverage period |
12 months |
| Warranty type |
P |
| Logistics options |
Courier service for delivery and return of defective equipment |
