Next Business Day Hardware Support for Travelers provides laptop users with a hardware support solution for their new HP laptop product. This simple and convenient solution is available in all countries or geographies in Table 1. This service is available for select HP and Compaq branded products and includes, locally available, next business day on-site response time ( with remote troubleshooting in the local language in participating countries) to support hardware problem resolution. Support is provided during standard business hours and days depending on country/geographic location.
| Features
|
| Number of years |
2 years) |
| HP segment |
Professional, Business |
| Supplier characteristics
|
| Typical support |
On-site repair |
| Place of service |
On the site |
| Warranty coverage |
Extended Warranty |
| Cover details |
Regular business days: 9 hours |
| Duration |
3 years |
| Response time |
Next business day response |
| Service method |
On-site repair |
| Typical Care Pack |
Electronic |
| Coverage period |
24 months |
| Warranty type |
P |
