In the event of a hardware problem, it is essential to get back up and running as quickly as possible. Expertise at your fingertips offering next business day
[1] HP on-site response service with retention of defective media and dramatically improved availability of your products. With high-quality remote support and convenient, next-day onsite support, you get help whenever you need it and can get back to work quickly.
| Features
|
| HP segment |
Professional |
| Supplier characteristics
|
| Typical support |
On-site repair |
| Place of service |
On the site |
| Warranty coverage |
Extended Warranty |
| Cover details |
Regular business days: 9 hours |
| Duration |
2 years |
| Response time |
Next business day response |
| Service method |
On-site repair |
| Additional support option |
Retention of defective media |
| Typical Care Pack |
Electronic |
| Coverage period |
24 months |
| Warranty type |
P |
