HP Care Pack extends coverage for your HP product beyond the original factory warranty. This plan includes a dedicated technical support phone line, remote diagnostic services and hardware replacement during the extended coverage period.
Features
|
Number of years |
2 years) |
HP segment |
Professional, Business |
Supplier characteristics
|
Typical support |
Exchange |
Place of service |
Offsite |
Warranty coverage |
Under warranty |
Cover details |
Regular business days: 9 hours |
Duration |
2 years |
Response time |
Next business day response |
Service method |
Advanced unit exchange |
Typical Care Pack |
Electronic |
Coverage period |
24 months |
Warranty type |
S |
Logistics options |
Courier service for delivery and return of defective equipment |