Reduce downtime with HP Next Business Day Exchange
[1] . Benefit from high-quality remote support and, if necessary, receive a replacement device the next business day, including shipping costs. Return your broken device to HP in prepaid packaging.
| Supplier characteristics
|
| Typical support |
Exchange |
| Place of service |
Offsite |
| Warranty coverage |
Under warranty |
| Cover details |
Regular working days: 9 hours |
| Duration |
4 years |
| Response time |
Next business day response |
| Service method |
Advanced product exchange |
| Typical Care Pack |
Electronic |
| Coverage period |
48 months |
| Warranty type |
S |
| Logistics options |
Delivery service and return of defective equipment by carrier |
