Extended coverage begins on the date of purchase or the date of shipment of your computer (whichever is later). You'll get better coverage and better value if you purchase this plan at the same time as your computer. With HP Pickup and Return Service, you get quick pickup, repair, and return of your computer, including delivery. You'll also have access to 24/7 technical support and extensive coverage, while ensuring your computer is supported by the manufacturer who knows it best. Multi-year options are available.
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Features |
Number of years |
2 years) |
Kind |
“Pick-up & return” |
HP segment |
Professional |
Supplier characteristics
|
Typical support |
Collection and return |
Place of service |
Offsite |
Warranty coverage |
Under warranty |
Cover details |
Standard working days - 9 hours |
Duration |
2 years |
Response time |
Repair within 3-7 business days |
Service method |
Repair at depot |
Typical Care Pack |
Electronic |
Coverage period |
24 months |
Warranty type |
S |
Logistics options |
Collection and return to site by mail |