Description
On-Site Hardware Support provides remote assistance and on-site technical support for your covered hardware, helping to maximize uptime.
You have the option to choose from different pre-defined service levels, which offer several combinations of on-site responses, repair time commitments and coverage windows of varying durations, to meet your particular needs.
Service level options with a repair time commitment guarantee support from specialists who will quickly troubleshoot the system to return the equipment to working order within a specific time frame.
You have the option to choose from different pre-defined service levels, which offer several combinations of on-site responses, repair time commitments and coverage windows of varying durations, to meet your particular needs.
Service level options with a repair time commitment guarantee support from specialists who will quickly troubleshoot the system to return the equipment to working order within a specific time frame.
| Features | |
| Number of years | 5 year(s) |
| Kind | On the spot |
| Next business day | Yes |
| Service schedule (hours and days) | 9x5 |
| On-site support | Yes |
| Compatibility | LaserJet Managed M775 MFP |
| HP segment | Professional |
| Supplier characteristics | |
| Typical support | On-site repair |
| Place of service | On the site |
| Warranty coverage | Under warranty |
| Cover details | Regular business days: 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | On-site repair |
| Additional support option | Retention of defective media |
| Typical Care Pack | Electronic |
| Coverage period | 60 months |
| Warranty type | S |