In the event of a hardware problem, it is essential to get back up and running as quickly as possible. Get expertise at your fingertips with HP Hardware Service with Next Business Day Onsite Response
[1] and defective media retention, and dramatically improve your product availability. With high-quality remote support or convenient, next-day onsite support, you get help when you need it and can get back to work quickly. The preventive maintenance kit replacement service is included within the defined times.
| Features
|
| Number of years |
3 years) |
| Type of service |
Next Business Day |
| Service schedule (hours and days) |
9x5 |
| Response time |
24 hours |
| On-site support |
Yes |
| Spare parts |
Yes |
| Supplier characteristics
|
| Typical support |
On-site repair |
| Place of service |
On the site |
| Warranty coverage |
Under warranty |
| Cover details |
Regular working days: 9 hours |
| Duration |
3 years |
| Response time |
Next business day response |
| Service method |
On-site repair |
| Additional information |
Includes 1 preventive maintenance kit |
| Additional support option |
Retention of defective media |
| Typical Care Pack |
Electronic |
| Coverage period |
36 months |
| Warranty type |
S |
