Remote Parts and Service is a high-quality remote support and replacement parts service provided by authorized HP partners for eligible and covered hardware components. We will ship replacement parts the next business day
[1] to your specified location—even before you return the defective parts to HP.
| Features
|
| HP Segment |
Professional |
| Supplier Features
|
| Support type |
Exchange |
| Place of service |
Distribution |
| Warranty coverage |
Under warranty |
| Cover details |
Regular business days: 9 hours |
| Duration |
3 years |
| Response time |
Next business day intervention |
| Service method |
Exchange of parts |
| Additional information |
EMEA distribution only |
| Care Pack type |
Electronic |
| Coverage period |
36 months |
| Warranty type |
S |
| Logistics options |
Parts shipped next business day |
