When you can’t afford to wait for your device to be replaced, HP Advanced Next Business Day Hardware Exchange Service helps you get back to business as soon as possible. You’ll get remote technical support to help you resolve your issues. Then, if necessary, we’ll ship you a replacement unit the next business day
[1] , along with a prepaid waybill for your defective unit.
| Supplier Features
|
| Support type |
Exchange |
| Place of service |
Offsite |
| Warranty coverage |
Under warranty |
| Cover details |
Regular working days: 9 hours |
| Duration |
3 years |
| Response time |
Next business day intervention |
| Service method |
Advanced product exchange |
| Care Pack type |
Electronic |
| Coverage period |
36 months |
| Warranty type |
S |
| Logistics options |
Delivery and return service for defective equipment by carrier |
