When you can’t afford to wait for your device to be replaced, HP Advanced Next Business Day Hardware Exchange Service helps you get back to business as soon as possible. You’ll get remote technical support to help you resolve your issues. Then, if necessary, we’ll ship you a replacement unit the next business day
[1] , along with a prepaid waybill for your defective unit.
| Features
|
| Number of years |
3 year(s) |
| HP Segment |
Professional, Business |
| Supplier Features
|
| Support type |
Exchange |
| Place of service |
Offsite |
| Warranty coverage |
Under warranty |
| Cover details |
Regular business days: 9 hours |
| Duration |
3 years |
| Response time |
Next business day intervention |
| Service method |
Advanced Unit Exchange |
| Care Pack type |
Electronic |
| Coverage period |
36 months |
| Warranty type |
S |
| Logistics options |
Courier service for delivery and return of defective equipment |
