In the event of a hardware problem, it is essential to get back up and running as quickly as possible. Get expertise at your fingertips providing next business day on-site solution support
[1] for HP hardware and dramatically improve your product availability. With high-quality remote support and convenient, next-business-day onsite support, you get help whenever you need it and can get back to work quickly. The solution covers the base hardware and up to 6 additional components sold together. The solution includes items like displays (maximum 2), docking stations, wireless keyboards, wireless mice and headsets.
| Features
|
| Number of years |
3 years) |
| Type of service |
Next Business Day |
| Service schedule (hours and days) |
9x5 |
| On-site support |
Yes |
| Spare parts |
Yes |
| Supplier characteristics
|
| Typical support |
On-site repair |
| Place of service |
On the site |
| Warranty coverage |
Under warranty |
| Cover details |
Regular working days: 9 hours |
| Duration |
3 years |
| Response time |
Next business day response |
| Service method |
On-site repair |
| Typical Care Pack |
Electronic |
| Coverage period |
36 months |
| Warranty type |
S |
