HP Onsite Hardware Support Service provides high-quality remote assistance and onsite support for covered hardware to help you improve product availability. You have the flexibility to choose from several predefined service level options with multiple on-site response or on-call repair times and combinations of coverage windows of different lengths to meet your specific service needs. Time-bound repair commitment service level options allow IT managers to connect with support specialists who will quickly troubleshoot the system to return hardware to working order within a specified time frame.
Features
|
License duration (in years) |
1 year(s) |
Service schedule (hours and days) |
9x5 |
Phone support |
Yes |
Compatibility |
HP Access Control Enterprise License (1-99) |